CLIENT & PARTY COLLABORATION
Keep parties informed without opening the internal workspace.
Use LitDesk Connect to publish selected updates and documents, show permitted dates, and receive files for staff review. Keep the external view separate from the team’s working record.
A clear boundary around shared information.
A client or another authorised party needs relevant information about their matter. That does not require access to internal comments, working documents, or every staff activity.
Review internally
Prepare the update or document and confirm what should be visible to the intended party.
Publish selectively
Make the approved information and permitted dates available through case-specific access.
Review what comes back
Receive files from parties and keep them within the staff review process before incorporating them into the working record.
Access follows the matter lifecycle.
Completed closure, transfer, or external handoff ends ordinary party access. Reopening does not automatically restore previous grants. Closure may provide a separate, explicitly granted download of one uploaded verdict version.
Parties do not consume staff seats.
Questions about this solution.
Can parties see internal notes and all case documents?
No. They see explicitly published information and permitted dates, rather than the full internal working record.
Is this a live chat or automated WhatsApp service?
No. A separate chat system is not included. WhatsApp sharing, where used, is manual and user-initiated.
Explore a workflow that fits your team.
Walk through your responsibilities, working process, and access requirements with us.